BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//First Avocado - ECPv5.16.4//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:First Avocado
X-ORIGINAL-URL:https://www.firstavocado.com
X-WR-CALDESC:Events for First Avocado
BEGIN:VTIMEZONE
TZID:Asia/Kathmandu
BEGIN:STANDARD
TZOFFSETFROM:+0545
TZOFFSETTO:+0545
TZNAME:+0545
DTSTART:20200101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Asia/Kathmandu:20200727T113000
DTEND;TZID=Asia/Kathmandu:20200728T154500
DTSTAMP:20260624T084633
CREATED:20200726T051515Z
LAST-MODIFIED:20200726T060254Z
UID:1226-1595849400-1595951100@www.firstavocado.com
SUMMARY:Customer Facing Synchronous Online Training
DESCRIPTION:Recognize the importance of managing customer perceptions\nEstablish team-wide ownership and a “sense of urgency” towards customer satisfaction\nMaintain a sense of calm and focus in stressful service situations – Mastering emotions\nMaster skills for dealing with difficult customers\nMaster ways to develop and maintain a positive\, customer-focused attitude\nExplain the benefits of exceptional service as it relates to the business\, the employee\, and the customer – BUWO\, PPO\, Record Office\, SRO etc\nLiving and Exhibiting BGNs core values in every customer transaction
URL:https://www.firstavocado.com/event/customer-facing-synchronous-online-training/
LOCATION:Online Training – Synchronous
END:VEVENT
END:VCALENDAR